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5 Easy Steps on How to Get a Free Business Phone Number

5 Easy Steps on How to Get a Free Business Phone Number

Free business phone numbers enable small businesses to maintain a professional image and save on costs, while effectively separating personal and work

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Free business phone numbers enable small businesses to maintain a professional image and save on costs, while effectively separating personal and work-related calls and text messages. To get a toll-free phone number, first determine the type of phone number you need, select a provider, create an account, select an available phone number, and finally start making calls. Follow the five steps below to know how to get a free business phone number.

Five steps on how to get a free business phone number.

1. Determine the type of telephone number you need

First, identify the type of phone number your business needs. If you simply need a second number to separate your personal and business calls, you may not care if it’s a local or toll free number. Since not all providers offer void or toll-free numbers, you need to determine what type of phone number you need before choosing a provider.

Here are some of the most popular options and their benefits for small businesses:

A vanity number is a custom local or toll-free number that uses a memorable sequence of letters and numbers. For example, a plumbing service’s void number may be 877-PLUMBER or 877-758-6237. Vanity numbers should be easy to remember to increase your brand’s visibility. Providers like Grasshopper offer void numbers at no additional cost when you sign up for any of their monthly plans.


A toll-free number is a telephone number that allows the caller to contact your business without incurring any charges. Instead of area codes, toll-free numbers start with clear three-digit codes, e.g. 800, 888 or 833. In addition to making your business look professional, toll-free numbers provide customers with a free and convenient way to contact your business.


Local telephone numbers are usually identified by their three-digit area code representing a specific region or city. They help your business establish a local presence by using an area code that recognizes customers, making it easy for them to get in touch with your team.


Virtual phone numbers are also known as DID numbers which are either local or toll free. They are not connected to a specific phone line or device and allow users to send calls through an existing landline or internet connected device. Virtual phone numbers serve as a secondary number to make and receive calls to separate your business and personal communications.


International numbers are a good choice for companies that want to make calls from abroad but do not need a physical office or a team in their region. When a customer calls your number, the provider sends the call to your domestic phone number so you can answer your office phone.


For more information on the different types of business phone numbers and how to choose the best one for you, check out our guide on choosing a business phone number.

2. Choose a Supplier

Once you know what type of phone number you need, it’s time to look for a phone number application and install it on your device. If you need a virtual phone number, consider Skype or Google Voice. For vanity numbers, check out Grasshopper. For those who need a toll-free local number, there is eVoice or Google Voice. If you need international numbers, providers like 8 × 8 provide toll-free international numbers for certain regions.

Getting a business phone number for free unlocks additional benefits for your business communications, such as extensive call management features. To identify the top providers for business use, we’ve created a guide to the best free phone number applications. This guide will discuss the best use case for each supplier. Take the quiz below to determine the appropriate phone number provider for you.

Which free business phone number provider is right for you?

Answer a few questions about your business, and we’ll give you a personalized product fit.

3. Create an account

Create an account with your new provider to get your toll free business phone number. Follow their sign-in process to activate your account. If you have chosen to go with a virtual phone number service, the process will take a few steps, as seen in our guide on how to use Google Voice.

4. Select an available phone number

After creating an account with your provider, you will be asked to select your toll free business phone number. Depending on which provider you choose, you will decide between local, void and toll free numbers.

5. Start making and receiving calls and text messages

Once you’ve got your toll-free phone number for your business, you’re ready to make calls and send text messages. Use it to contact your customers and include it as part of your business’s contact information to direct incoming calls to the appropriate destination.

Google Voice phone number selection screen.

Google Voice gives you a phone number to make and receive phone calls, text messages, and voicemails. (Source: YouTube)

Why is a business phone number important?

Getting a business phone number for free gives you a second phone number, which enables you to organize business and personal communication. This makes it easier to recognize incoming calls destined for your business, so you know which calls to answer during business hours and which to leave after hours.

A telephone number service also helps to organize business contacts and gives your business a sense of credibility and professionalism. Most full-featured business phone systems offer toll-free numbers as part of their packages, but some of these services may be exaggerated for small businesses that simply require basic calling features.

Providers that provide toll-free telephone numbers help control business-related expenses while gaining robust communication capabilities. For example, signing up for a toll-free Google Voice number gives you access to features like call forwarding, a mobile application, message backup, and voicemail.

Frequently Asked Questions (Frequently Asked Questions)

Is it possible to keep my current business number when switching to a VoIP service?

Yes. Number transfer is the process of keeping your business number while taking advantage of Voice over Internet Protocol (VoIP) features, such as conference calls and call recording. The process depends on your chosen provider, but usually you need to specifically ask your VoIP provider to transfer your number.

Which VoIP providers offer vanity numbers?

Popular providers like Grasshopper, eVoice and RingCentral provide void numbers for their users. Check out our article on the best phone number providers to explore more options.

Do I need to get an existing cell phone plan?

In many cases, yes. You need a mobile service provider to access a free business phone number. If the Wi-Fi calling feature is not available, VoIP providers will send calls through your mobile service provider.

Bottom Line

Getting a free business phone number offers greater savings and calling features for your business. While you will not have access to the same features as you would with a complete business phone system, virtual phone number providers are the right fit for small businesses with limited needs.

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